Friday, August 17, 2018

How to Submit a Tech Help Request in District 205

If you need assistance with your computer, telephone, SMART board or Promethean panel setup, etc., please submit a Tech Help Request from a computer attached to our network at school. 

Here's how: 

Step 1: 


Step 2: 


Step-by-Step: 


  • www.galesburg205.org 
  • Point to For Staff and select Tech Help Desk 
  • Click the Login button 
  • Click Choose One and then Create New Case  
  • Type a One Line Description 
  • Select the Problem Type 
  • Select the Building Name 
  • Type your Room Number or describe the location 
  • Type in the details of your request 
  • Click Submit



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