Tuesday, September 20, 2016

Getting Tech Help in District 205

If you need assistance with technology tools, both formal policies and informal procedures are in place to help you use our District’s technology tools:
  • If you are having difficulties with classroom hardware or software, use the Tech Help Request link, which is found under the For Staff tab on the District website. These messages go directly to the Technology Department and will be routed to someone who can help you.
    • The For Staff tab also contains many of the tools previously found under the old website’s Internal Links menu.
  • If you have questions about content displayed on school level websites or social media presences, contact your building principal.
    • Additionally, every school website has a Contact Us form that delivers an email directly to someone at your building who can help you.
  • If you have questions about content displayed on the District level website or social media presences, please contact me, Technology Director Rick Lawsha, or anyone in his Technology Department, in that order.
    • As with school websites, the District site also has a prominent Contact Us link that delivers messages directly and simultaneously to Technology Director Rick Lawsha and myself. Together, we will always be happy to work with you to address issues as best we can, route your concern to someone if we can’t help, and if needed, revisit the problem if it is not fixed on the first try.
  • If you would like help incorporating instructional technology into your lessons and other classroom activities, please contact Matt Jacobson via email (mjacobson) or phone (2108).
  • Visit the Technology and Learning Website to find LOTS of resources to help you with your day-to-day tech use.
    • How Do I…? pages will help you learn to use tools from Skyward to our school telephones.
    • Tech & PD Updates are archived on this page, too. Returning staff members can refresh their memories about tech they haven’t used for a while by browsing through this list. This page will be posted there, too!
    • Visit our Internet Safety Curriculum pages to find lots of good teaching tips to help keep kids safe online!

Finally, remember that I am always willing to receive your direct emails. Also know that I will try to respond as personally and as quickly as I can. If I am unable to help, I will tell you and I will route your concern to someone who can provide assistance. However, sometimes I may need your help in fully identifying where those specific problems exist.

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