Among the most frequent repairs seen in grades 6-12 over the past couple of years are cracked screens and broken bottom-shells. Broken bottom shells happen when the device is dropped. Chacked screens tend to happen for 2 reasons: students have placed other materials in the Chromebook case or between the keyboard & screen, or students have compressed the Chromebook, often between books inside an overstuffed backpack.
To help students and parents avoid repairs, reinforce these simple tips in your classroom frequently:
- Nothing goes inside the case except the Chromebook
- Nothing goes between the keyboard and screen except fingers when you’re typing
- Don’t move until the Chromebook is zipped up inside the case or held with 2 hands
- Carry the Chromebook case by the handles, not inside a backpack.